Cynthia Spencer Hospice
Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
2,490
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Cynthia Spencer Hospice
2015-02-13
Person
5
5
0
Review of Hospice @ Home
written by
13th February 2015
Each of time nurses were so caring, absolute angels.
Cynthia Spencer Hospice
2015-02-06
Person
5
5
0
Review of Cynthia Spencer Hospice
written by
6th February 2015
There is kindness associated with all members of staff. One feels involved in the decision being made on ones behalf.
I have enjoyed my time here.
Cynthia Spencer Hospice
2015-02-06
Person
4
5
0
Review of Hospice @ Home
written by
6th February 2015
My daughter was treated with great care, compassion and dignity, and respect for her own knowledge as a nurse herself.
There was one exception which was dealt with at the time from a male nurse who brought his work problems into his care. Apart from this I would have scored force at point six. Without the care given my daughter could not have remained at home.
2015-02-18 16:12:25
Response from Cynthia Spencer Hospice
Thank you for your kind words, although we are sorry to hear about the conduct of the male nurse. It is not acceptable to burden patients and carers with our own problems, work or personal. The nurse concerned was not a member of the Hospice at Home Team as several teams may be involved in an individual’s care. However we will make sure that all teams working with Hospice at Home are aware of this helpful comment.
Cynthia Spencer Hospice
2015-02-06
Person
5
5
0
Review of Hospice @ Home
written by
6th February 2015
I was completely at acoss when my wife was near the end.
Your team was very efficient arrived when they said very proffesional.
Perhaps a little councelling if needed.
Cynthia Spencer Hospice
2015-02-06
Person
4
5
0
Review of Hospice @ Home
written by
6th February 2015
My husband received wonderful care form the team in the last two weeks of his life whilst choosing to stay at home(especially Grace) who stayed in the bedroom with him on her visits!
My only concern was once he has passed away there was no contact with myself(wife) to help me get through his very traumatic time.
Cynthia Spencer Hospice
2015-02-05
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by
5th February 2015
Very caring, efficient. Lovely staff. Can't fault it.
Cynthia Spencer Hospice
2015-02-05
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by
5th February 2015
Sometimes l find it hard to fit the plastic on and the nurse is always willing to help me and never minds.
Cynthia Spencer Hospice
2015-02-05
Person
4
5
0
Review of Lymphoedema Palliative Care Team
written by
5th February 2015
Cynthia Spencer Hospice
2015-02-05
Person
4
5
0
Review of Lymphoedema Palliative Care Team
written by
5th February 2015
Cynthia Spencer Hospice
2015-02-05
Person
5
5
0
Review of Lymphoedema Palliative Care Team
written by
5th February 2015
